Welcome to Lowe's Electronic I-9 and

E-verify Center




Effective Nov. 19, 2020, Lowe’s will transition Form I-9 and E-Verify management from Lowe’s Career Portal Onboarding to Equifax Compliance Center. All Form I-9 and E-Verify tasks will now be completed within Equifax Compliance Center. 


The resources below provide additional information on the Form I-9 and E-Verify process and navigating the Equifax Compliance Center (I-9 Management).


Equifax I-9 Management System

·       Uploading Employment Eligibility Verification Documents in Equifax Compliance Center – This job aid provides specific instructions uploading copies of employment authorization documentation to Equifax Compliance Center.

·       Completing Section 3 of the Form I-9 in Equifax Compliance Center - This job aid provides guidance for completing Section of the Form I-9 whenever an associate’s employment authorization is expiring. Section 3 is only completed in certain circumstances and should not be used for a rehired associates.

·       How to Audit Electronic Form I-9s in Equifax Compliance Center

·       Equifax Compliance Center New Hire Experience

·       Equifax Compliance Center System Navigation

·       Equifax Transition – Form I-9 and E-Verify Management FAQs

IBM Onboard Manager

For remediation of any existing Forms I-9 and E-Verify cases within IBM Onboard Manager. Any associate hired on or before Nov. 18, 2020 will complete their Form I-9 and E-Verify tasks within IBM Onboard Manager.

·       Incomplete Form I-9 and E-Verify Remediation in IBM Onboard Manager


PostersEnglish and Spanish Posters Must be Printed and Displayed


Quick Reference Guides – U.S. Citizenship and Immigration Services (USCIS):

The following resources are available on U.S. Citizenship and Immigration Services (USCIS) website.


Form I-9




Lowe's Contact for I-9 and E-Verify Questions:

Create a case in ServiceNow at MyLowesLife > MyHR > Create HR Request > Talent Acquisition